TERMS OF USE

 1. Interpretation

1.1 “Advanced Skin” means Advanced Skin Cheltenham Ltd (Company No. 13129128) and trading under the name Advanced Skin Cheltenham.

1.2 “Site” means the website owned and operated Advanced Skin Cheltenham with URL address http://www. advancedskincheltenham.com

1.3 “You” means the person, firm or company who purchases Goods or treatments in accordance with the provisions of Section 4.

Both parties agree to the following:

2. General

2.1 You may have other rights granted by law, including your statutory rights as a consumer and these Terms and Conditions do not affect those rights.

2.2 These Terms and Conditions supersede all previous verbal or written statements and agreements relating to the products and/or services. All information contained in our sales literature or correspondence is provided for guidance only, and does not form part of this contract, unless we agree otherwise with you in writing.

2.3 Notices served under these terms and conditions must be in writing and will be deemed to be given when personally delivered, sent by confirmed email or 3 days after being sent by registered mail to the address given.

2.4 Any failure by Advanced Skin Cheltenham to enforce any of these terms and conditions will not affect our right to enforce the rest of those terms and conditions.

2.5 These terms and conditions may be subject to change at any time without prior notice to you.

2.6 These terms and conditions shall be governed by and construed in accordance with English Law.

2.7 These terms and conditions are copyright of Advanced Skin Cheltenham.

3. Consultation and Appointment Fees

3.1 Here at Advanced Skin Cheltenham, we treat every patient individually and with the care they deserve. We deliberately offer competitive pricing for our treatments and procedures for inclusivity.  These prices do not reflect our team’s experience, expertise and the level of care we offer; believing that everybody has the right to expert care without the price tag.

3.2 In order to maintain our professional and ethical standards we have a fully redeemable deposit that must be paid prior to your appointment. The fee is fully redeemed against your treatment or consultation during the scheduled appointment.

3.3 If you do not attend for your appointment, or cancel your appointment with under 42 hours notice of the scheduled time of your appointment, the deposit is NOT redeemable. The deposit will be used to offset the costs of staff, running costs and administration of the said appointment.

3.4 If you have paid for a consultation, please be aware that the outcome of the consultation may be information and advice that you are unsuitable for treatment and you will not be entitled to a refund of your consultation fee.

3.5 Cancellations can be made by phone, email or in person with at least 48-hour notice prior to your scheduled appointment. We would be grateful if you could do so as soon as you know to avoid any confusion and to help us maintain our level of service.

3.7 Late Arrivals

We do our best to accommodate late arrivals. However, there may be times when a late arrival will result in reduced consultation or treatment time, or we may have to reschedule your appointment.

3.8 Course of treatments.

If you have purchased a pre-paid course of treatments and fail to arrive for your appointment or cancel with less than 48 hours’ notice you will forfeit the treatment you booked.

4. Description and Availability of Goods and Services

4.1 All Goods and treatments advertised for sale on our site or publications are subject to availability. If there is an issue, we will inform you by e-mail or by telephone as soon as possible

4.2 We have attempted to display the Goods and Services on the Site as accurately and fairly as possible but they may be subject to minor modifications due to improvements in their function, materials used or manufacturing process.

5. Prices

5.1. Prices displayed on our Site are correct at the time of display. However, we reserve the right to alter prices from time to time without notice.

5.2. We make every effort to maintain prices, but these may be subject to variations caused by factors beyond our control.

5.3. Prices displayed in Pounds Sterling (GBP) are inclusive of value added tax (VAT) at the current UK standard rate for purchases made within the UK.

6. Customers Obligations

6.1 By making an appointment you are agreeing to our terms and conditions.

6.2 You confirm that you are not suffering from any condition that requires professional medical attention.

6.3 You agree to use your correct name, address and date of birth and to supply any other details reasonably requested.

7. Payment Information

7.1 We accept payment by cash, credit or debit cards.

7.2 Credit and debit card payments are subject to validation and authorisation by the card issuer and we will not be liable for any non-delivery or delay if a card issuer refuses to authorise payment.

7.3 Transmission of your debit or credit card number and other details in relation to payment will be at your own risk. We cannot accept responsibility or liability for failures in transmission of information deletion, non-delivery or failure to store any communications by you.

8. Inspection of Goods

We will endeavour to ensure that the Goods are delivered by any delivery date estimated by Health & Aesthetics, but we cannot guarantee that Goods will be delivered by that date. You agree that we will not be liable to you for any loss, damage or charge incurred because of the late delivery of Goods.

8.1 The risk of damage to the Goods passes to you once they are delivered to the address specified in your instructions.

9. Liability

9.1 Nothing in these terms and conditions is to be taken to exclude or restrict rights granted to you by law in respect of goods and services supplied.

9.2 Nothing in this Agreement shall exclude or limit either party’s liability for death or personal injury resulting from that party’s negligence or for fraud or for any other liability that cannot by law be excluded or limited.

9.3 We do not accept responsibility for damage to Goods or Treatment results if caused by you.

9.4 We will not be liable to any person for damage or loss arising from the incorrect aftercare or negligence following a treatment.

9.5 We will endeavour to provide the most up to date information, including pre and post care, alternative treatments, aftercare and any contraindications pertaining to any treatments, prior to commencement.

9.6 Without prejudice to your statutory rights the information contained in this Site is provided without warranty and in particular we do not represent or warrant that the information is accurate, complete or current or that the use of this Site will be uninterrupted or error free.

9.7 We will not be responsible for claims relating to the availability of Advanced Skin Cheltenham, our website, place of purchase or the success or level of sales resulting from these.

9.8 The above exclusion of liability do not apply to damage arising from personal injury or death where they result from our negligence or the negligence of our servants and agents in the course of their duty.

10. Force Majeure

Advanced Skin Cheltenham shall not be liable for failure to comply with these Terms and Conditions owing to any act or event beyond its control including but not limited to natural disasters, Acts of God, riots, civil commotion, strikes, shortage of supplies, lock-outs, industrial action, war, disease or fire.

11. Data Protection

We take our data protection responsibilities seriously and will not share your personal information or details of your purchase/treatment with any third parties.